While we have not yet tried the international calling, if it matches customer service, we will be very satisfied. I then sent an email explaining I was unable to make a call with card, received a pleasant reply telling me to email them back or call the customer service number I called before. Shopping International Pinless Calling at its Best! Just got an e-mail to activate it. If you are trying to use this card from different locations there may be issues. I have used other calling services earlier, but they had some drawbacks. We received a swift response, answering all our questions as well as an offer to assist us elderly folk in setting up our account.
I couldn't call the number I needed to make my call. The number that Zumzume initially gave me to make calls was a local number from my home phone, but long distance from the cabin; i. I then sent an email explaining I was unable to make a call with card, received a pleasant reply telling me to email them back or call the customer service number I called before. Zuzume uses latest technology, and provides the best call quality, clarity for your international and domestic calls at affordable prices. And advice about how to maximize our minutes, using the on the calling card with our landline phone service which includes national long distance. You can use Zuzume for making domestic calls too! Worked well with good prices to countries like Peru. Zuzume App makes international calling even more easier, with a single touch, like any-other local calls! When a company is suppose to be open they should be open, Customer service reps should not be confrontational and the call quality should be better. The next week I called later in the morning and got through after a second try. The calls get connected instantly, and has perfect voice clarity throughout the call. My only issue has been this; I occasionally stay at a cabin out of cell range that is rarely occupied, so the phone there is maintained only with local service. Shopping International Pinless Calling at its Best! It is a small family run company as i understand so they are more proactive. As soon as you order the card via amazon, you get an email and a text message to the registered phone number, with the instructions. You can even gift this calling cards to your loved ones! They came back on Amazon but started shipping fee for a card rather than the original e-mail. I was totally impressed, how simple the whole process was. I have used other calling services earlier, but they had some drawbacks. I bought this card to make long distance calls from there. Anyway he said they will fix the problem and will get back to me. What service do you use to make international calls? I managed to get what I needed to get done, but I will not use Zuzume. We did have several concerns and emailed them, using the Amazon customer email service. After contacting them they corrected the matter totally adding the new funds on my old card; One of the problem was I used a check rather than plastic. I had some really long international calls- for hours, and it was no different than calling some local numbers from my mobile.
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